Introduction
We, Kloudya Networks Limited, are a Public Limited Company at Hyderabad, Telangana, India and have our registered office at Rafi Omania Building, #8-1-22/1, #101, 1st Floor, Above Ratnadeep Super Market, Seven Tombs Road, Tolichowki, Hyderabad, Telangana State, Hyderabad, 500 008, hereinafter referred to as Kloudya.
These Terms and Conditions, along with privacy policy or other terms (“Terms”) constitute a binding agreement by and between KLOUDYA NETWORKS LIMITED, (“Website Owner” or “we” or “us” or “our”) and you (“you” or “your”) and relate to your use of our website, goods (as applicable) or services (as applicable) (collectively, “Services”).
By using our website and availing the Services, you agree that you have read and accepted these Terms (including the Privacy Policy). We reserve the right to modify these Terms at any time and without assigning any reason. It is your responsibility to periodically review these Terms to stay informed of updates.
Purchase Scenarios
Has this ever happened to you while making an online purchase?
Common Payment / Settlement Challenges:
- You returned an item and the money was promised to be credited to your account within 5-10 working days or
- Your transaction was not completed but money was still deducted from your account.
Kloudya works diligently to secure payment integrity and ensure rapid processing of credits, refunds and query resolutions for our enterprise clients.
Registration Obligations
- To access and use the Services, you agree to provide true, accurate and complete information to us during and after registration and you shall be responsible for all acts done through the use of your registered account.
Accuracy & Warranties
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials offered on this website or through the Services, for any specific purpose.
- You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Usage & Proprietary Rights
- Your use of our Services and the website is solely at your own risk and discretion.
- You are required to independently assess and ensure that the Services meet your requirements.
- The contents of the Website and the Services are proprietary to us and you will not have any authority to claim any intellectual property rights, title or interest in its contents.
- You acknowledge that unauthorized use of the Website or the Services may lead to action against you as per these Terms or applicable laws.
- You agree not to use the website and/ or Services for any purpose that is unlawful, illegal or forbidden by these Terms or Indian or local laws that might apply to you.
- You agree and acknowledge that website and the Services may contain links to other third party websites. On accessing these links, you will be governed by the terms of use, privacy policy and such other policies of such third party websites.
Payments & Refund Guidelines
- You agree to pay us the charges associated with availing the Services.
- You understand that upon initiating a transaction for availing the Services you are entering into a legally binding and enforceable contract with us for the Services.
- You shall be entitled to claim a refund of the payment made by you in case we are not able to provide the Service. The timelines for such return and refund will be according to the specific Service you have availed or within the time period provided in our policies (as applicable).
- In case you do not raise a refund claim within the stipulated time, then this would make you ineligible for a refund.
Governing Law
These Terms and any dispute or claim relating to it or its enforceability, shall be governed by and construed in accordance with the laws of India.
Dispute Jurisdiction
All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.
Force Majeure & Timelines
Notwithstanding anything contained in these Terms, the parties shall not be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event.
All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website.
If Kloudya needs additional time for any case, the same will be informed to customer along with the reason of delay and expected resolution timelines.
Kloudya Management
Kloudya Networks Limited
